Monday, 25 January 2010

Comments in Moderation

There's a minor change to the settings for this blog. I have set "Moderation" on, for all comments.

As I understand it, that means that , if you post a comment to my blog, I must approve that comment before it will appear. So there will be a slight delay -- perhaps even a day or two -- before you see your comment appear. My apologies, in advance!

But why?

There are very few comments posted to this blog. Thank you very much to the people who have read and commented! It's quite exciting to realise that people are actually reading my rantings :-)

Then there are the blog-spammers.

There have been several "people" posting comments which are (for example) invitations to visit a website which will guarantee to earn huge profits. Look, the "person" posting the comment is already earning $xxx, having started with only $x... Oh, sure.

I don't mind the people who say no more than, "Nice blog, now visit mine." Though the two that I looked at just now were obviously written by the same person (or by the same spam-bot). But I do not appreciate the people who waste my time -- and yours -- by spamming "comments" which are just ads for dubious investment schemes.

So now I will Moderate all comments. Spam will waste only my time. Valid comments will be held up before being posted... sorry.

And a great big thank you to the admittedly small number of people who read my rantings and then take the time to post a relevant -- sometimes agreeable -- comment! Your efforts are very much appreciated :-)

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Tuesday, 19 January 2010

Where the ... Are You?

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"Monarchists have little to fear" says the headline over Neil C. Fearis' letter in The West today (19 Jan 2010). It's a response to an earlier letter from John James, which suggested changes to our national anthem. (That's Advance Australia Fair, for those who are uncertain. Not Waltzing Matilda.)

John James had been confused -- or possibly dismayed -- by the comment that "our land is girt by sea". Forget the dubious possible meanings of "girt"... His letter had suggested substitution of those words with, "We'll gather at the 'G."

Now this has really had me confused!

Where is "the 'G"?

I do remember that Auntie Jack referred to Wollongong as "The Gong". Perhaps that's it? "The Gong"... "The G"... "the 'G"... Ah! Etymology!

Many years ago I stayed a few days in the 'G. I do remember eating an excellent steak dinner in a rather seedy local cafe. The steak remained in my mind far longer than it remained in my body because of the excellence of both meat and cooking. An excellent meal, in an unexceptional neighbourhood.

Since then, I believe that I may have passed through the 'G (if "the 'G" really is, Wollongong), once or twice. Nothing memorable from those visits... but the memory of that excellent steak still lingers.

So, in memory of an excellent steak dinner in Wollongong -- perhaps 30 years ago -- yes, let us all celebrate our proud nation in song, then gather at the 'G.

And if that same cafe still sells an excellent steak dinner -- please pass the word around, through the gathered crowd.

Advance Australia Rare!

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Saturday, 16 January 2010

A Snowball's Chance in Health

What hope is there for our public health system, when an accountant is put in charge?

Let me phrase that differently: What does it tell us about the public health system, when an accountant is put in charge? Let's have a quick look at history...

Fong came across from a large, private hospital. Apart from feathering his own nest, with a new head office close by his main place of work -- Subiaco oval -- was he successful? Or was he just doomed to fail... Think about his experience, running a private hospital.

A private hospital charges for its services. You want more treatment? You want better treatment? Fine, you get to pay for it. The more services offered, the bigger the profit. Whereas a public hospital is given a fixed amount and told to work miracles. Fong had absolutely the wrong background, absolutely the wrong experience, to head up a public health system.

Then there was Flett. A doctor. He may well have retained some sense of the need to cure people. No time for that sort of nonsense...

Now we have Kim Snowball. An accountant.

If you put a doctor in charge of health you can't help but think, the focus will be on curing the sick, on preventing illness, on improving the health of the people of the state. Put an accountant in charge and there is only one conclusion: the most important task for the new head of Health, is to balance the budget.

The most important task for the new head of Health, is to balance the budget. Well, actually, there's nothing wrong with that. As long as the aim is clear, and well known.

The scope of health care

Consider this: You have just won $100 and you decide to spend it all on food. Do you, (a) Spend it all on a slap-up meal for yourself and your partner? (b) Bring your family and friends to a take-away food joint and shout them all chips and a drink?

You could even go for, (c) invite your neighbours, who have just been through a rather difficult time, to join you for dinner.

All of these options have good points -- and bad. All have equivalent options in spending the Health budget.

Spend the entire health budget on health care for taxpayers and their dependants. Why not? After all, it is taxpayers who provide the money for health. Why should we spend on people who do not pay -- perhaps have never paid -- tax?

We -- taxpayers and others -- seem to accept that the health budget will be used to provide health care for everyone. Whether or not they pay taxes. Especially if they are unable to earn money to make them liable to pay taxes. So (a) is rejected..

Spend the health budget only on taxpayers and their fellow citizens? That sounds sensible. After all, we have an obligation -- a duty of care -- for all the people who live here.

Do you need new -- lateral -- thinking for your own problems?
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Only trouble is, there is the same money but more people to use it. There is less Health budget per person.

Invite our neighbours -- those on their way here, those who live in other countries -- to share our health resources. This is a very nice thought. It just costs a lot of money. Or -- with a fixed budget -- there is less health care available per person.

This is what it boils down to: We can spend a lot of money per person on very few people, or not much money per person on a whole lot of people. In fact, we try to strike a balance: spending a reasonable amount of the Health dollar on a reasonably broad range of people.

What do we get for our money?

Back to that $100..

Our neighbours are really, really struggling. They are reduced to eating dog food, when they can afford it. Then there's widowed Aunt Mabel, who eats enough but can never afford a treat. The immediate family eat well, perhaps too well, with too much fat and sugar in the diet.

Do we shout the neighbours one, good meal to keep them going for a day? Or perhaps we spread the $100 to a standing invitation to join us for sandwiches, for lunch every day for the next few weeks. Do we spend all the money on the struggling neighbours? Or should we save some for Aunt Mabel...

We could offer our neighbours lunch for just one week. That would leave enough money to provide a treat -- dessert for one meal, perhaps -- for Aunt Mabel.

Perhaps we should spend some -- or all -- of our money on ourselves. After all, if we buy expensive but healthy food for all of this week, our eating habits may improve. This will have long-term benefits... though Aunt Mabel and the neighbours will suffer here and now. (Well, Aunt Mabel won't "suffer". She will just miss out on an unanticipated benefit.)

What do we get for our Health money? There are the same choices: Alleviation of immediate suffering, Short-term improvement, Possible long-term gain... It's a political choice. The head of Health must balance the budget within the choices of the politicians.

Oh, and don't forget that there are demands... Some family members want to help the neighbours. All of you want to give Aunt Mabel a treat, though you disagree over the actual type of treat. Some of you would prefer you usual fatty, sweet meals because the benefits of healthy food are too far away in the future. And no matter how much you argue, the agreed spending is far more than $100.

Then there's the technology of medicine Okay, so you've agreed how to spend that $100. It adds up to $110 but you're sure you can buy some of the food on the cheap.

But you overlooked the cost of food preparation.

You provided fresh food for the neighbours -- but they don't have a fridge. Do you buy a fridge, rent a fridge, share your own fridge (with all the inconvenience that causes)?

You buy a small cake for Aunt Mabel. As you deliver the cake, the car runs out of petrol. You are forced to buy petrol on an expensive day of the price cycle. And the time taken to deliver the cake meant that you missed the first healthy meal with your own family. You just can't be everywhere!

As it turned out, that healthy meal was a waste of money. All the guests brought a plate -- of their favourite sweet and fatty food. Still, one of your children did seem to enjoy the healthy meal and looks like improving their eating habits. Was it all worth it, for just that one improvement?

Unfortunately, that meal had other problems. Because you let you neighbours share your fridge, the healthy food was kept in an esky. Overnight. Your partner is suffering from food poisoning. You are accused of penny-pinching, when you should have simply bought a second fridge...

Spending the Health budget is a lot like that. There are choices, on who to spend it on. There are choices, on what to buy. There are choices -- and possible large costs -- involved in the wide range of available health technology. Do you buy the latest model MRI scanner, or stay with the old one? Do you buy one MRI scanner per hospital, or do you buy more ambulances, to transfer patients to one central scanner?

There are always choices -- and never enough money.

A Snowball's chance in Health

Running a Health system is not about providing a health service. It's about choice, within limited funds. Who do you help? What help do you provide? What technology do you use? There are demands to do everything.

To put it another way: Who do you decide to not help? What help do you not provide? What "old" technology do you put up with because the new technology is very expensive? And whoever you do not help -- will complain very loudly.

That's why Health is to be run by an accountant. It's about balancing a budget, not about providing a health service.

Perhaps a juggler would do even better.

Independent thinking & independent analysis of your problems by
Agamedes Consulting. Support for your thought:
email nick leth at gmail dot com

Sunday, 27 December 2009

Christmas Message

Do you need new -- lateral -- thinking for your own problems?
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It's all very well to say that we must remember the lessons of the past. As long as we listen to what we are actually saying...

Far too many people remember the past rather that the lessons of the past.

If we remember the past then we will remember the fun, the love... the fear, the hatred... And there is a horrible tendency to maintain and repeat, the fun, the love, the fear and the hate. The fun and love of the past were great at the time. I prefer to live, love and enjoy the present and the future.

If we remember the fear and hate of the past -- we tend to still feel those same emotions, of fear and hate. If we destroy the present with our fear and hatred of the past then what have we learnt? Nothing. But if we remember the lessons of the fear and hate of the past then we may just get to be better people.

What lessons may we learn from the past?

How about: This particular action, or situation, or person, caused us fear, or hate, or love...? Close...

How about: This type of action, or this general situation, caused us fear or hate or love...? Better. Why are these better lessons? Because the action is in the past but we may be affected in the future by a similar type of action. Because the situation has come and gone but a similar one may lie in the future. Because we may want to avoid being in that type of situation and we should learn to not cause that type of situation...

More importantly: an action or a situation may be good or bad -- but a person may have changed.

We need to deal with the actions and situations that have occurred. This may include "dealing with" people who did the action or who created the situation. (Remembering that we may be the very people who did, or who created.) Then we need to move on.

Deal with the past -- then live in the present -- and prepare for a better future. Don't avoid the issues of the past but deal with them. Then let the issues go.

Remember the lessons of the past. Use the lessons to learn to have a better present. With good will and some luck, this will lead to a better future.

Independent thinking & independent analysis of your problems by
Agamedes Consulting. Support for your thought:
email nick leth at gmail dot com

Monday, 21 December 2009

Lies, Damn Lies -- and CEO Statements

Zoltan Kovacs reviewed a book on the misuse of English. Sure, there's a lot of waffle used but often enough it's just the language of that particular social or work group. The multi-paragraph example that he gave made -- to me -- a lot of sense. If you know the words, the meaning is clear... Though I'll admit, it could have been said more concisely.

What I do not like, is simple language which is a simple lie.

Do you need new -- lateral -- thinking for your own problems?
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English grows. It changes. Some bits die, new words and phrases are introduced. Would you trust a doctor who told you, "You're a bit crook"? No -- you would prefer a diagnosis in the language of doctors... You would hear the jargon, gain faith in the doctor's expertise then -- if you were really interested -- ask for a clearer explanation.

That's the way that all "professional" areas work: they have their own language, it makes sense to them. If you deal with them, you hope that they are able to translate into your own particular jargon.

Then you have the "professionals" who use everyday English -- but they are lying. Or deluded. Or just plain confused.

Take, for example, Peter Flett.

Flett was the boss of Health in WA, after the last bloke was kicked out for dodgy practices. Now Flett has resigned, "because," he says in an interview in The Sunday Times (20 Dec 2009), "clearly communications between the Health Department and Treasury had broken down." As one person commented (it may have been the president of the AMA), it's a bit weak to quit as soon things get a bit tough.

Still...

What else is wrong with this Flett person?

It's only a short article. How many mistakes can we find, in this one, short article?

  1. "It became obvious to me it was time to move on because clearly communications between the Health Department and Treasury had broken down." Communication is a two-way street. Is Flett so incompetent that he is unable to deal with difficult people?
  2. Is his real boss -- the minister for health -- so incompetent that he cannot defend his own health CEO? Or does Flett believe that he -- Flett -- is the be-all and end-all of Health... reporting to no-one but willing to give up if a different department gives criticism.
  3. "I learnt the necessity of hard work to get results." He apparently also learnt to give up in the face of opposition.
  4. "Dr Flett said he came out of retirement to become the Health Department boss." Is this just poor phrasing -- or understanding -- by the reporter? The next paragraph provides a different story: "I was contemplating retirement..." So was he working through his retirement? Or confusing an inadequate reporter? Or just spouting a load of bull...
  5. "I came into this job because of my experience with managing people." Remember this claim while reading Flett's view on the "Four Hour Rule".
  6. "When I took this job I took it with some particular things that I thought needed to be done." Actually, I heard him on TV from his first days in the job. He spouted the standard motherhood statements, about emergency waiting times, aboriginal health, the usual problems. No solutions, just the standard list of problems. Whoopee-do.
  7. "That's why I initiated the Four Hour Rule." That's the one that tells doctors, you will get patients out of the Emergency Department within four hours of their arrival. How do they do that? There are no suggestions, no extra resources, no hints... Just an order: Do it. This from the man with "experience with managing people"!
  8. So... How do doctors manage within the Four Hour Rule? Well... Patients are stopped from entering Emergency -- you've heard of ambulance ramping? And patients who manage to get in are dumped out the other end -- asap. Have you heard of the Acute Assessment Unit? Too sick to go home, nothing we can do with them -- get them out of ED and dump them in AAU. Less time in Emergency -- more time in other areas. Oh, great.
  9. "I also initiated ... a major screening program of Aboriginal communities... We're doing it within the health budget. Not with extra funds." Let's just look at that lying logic... Within the health budget. You have a $100 budget for a barbecue. You decide to spend $99 on beer -- within the barbecue budget. You use no extra funds... except that you now have only $1 left for meat. Yes, you have paid for an extra service -- beer -- "within budget". But the rest of the barbecue is buggered. So other areas carry the pain but you get popular for providing ... beer.
So we have misleading statements. Absolute bulldust. And lies. This is the style of the ex-CEO of Health. Oh my.

I don't care about specialist jargon and incomprehensible verbiage. If only we could hear straight talk and the truth.

I wish.

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Wednesday, 14 October 2009

WA Diners do not Tip

It seems that, "WA restaurant diners are among the worst tippers in Australia," according to "a national poll" (The West, Wed 14 Oct 09, page 13). Hmmm... this is "News". That's what it says at the top of the page, anyway.

Why should we tip a waiter?

Do you need new -- lateral -- thinking for your own problems?
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Rob Broadfield writes -- in a "comment" article with the "news" report -- that we should tip when, "a waiter has clearly gone out of their way..." What a load of old bollocks!

If I go to a "cheap" restaurant then I expect to have my order taken, my food delivered and dirty dishes cleared away. If I go to an "expensive" restaurant then I expect exactly the same. I also expect the food to be better quality. I also expect that the waiter will fawn all over me, smarming around, asking if sir has enjoyed the meal, pouring drinks as fast as I drink them. Yes, it's awful, it's just the price that the customer has to pay when eating at a "high-end" restaurant.

Please do not ask me to pay a tip -- on top of the expected high prices -- for the displeasure of having a waiter constantly hovering at the table and asking stupid questions.

When I want a "high-end" meal with "high-end" ambience I am happy to pay "high-end" prices. The restaurant owner has paid to ensure that the food and ambience are better than average. If the owner is happy to employ surly staff who provide poor service, well, that's their decision.

If I praise -- or complain about -- food, ambience or staff, that is between me and the owner. The owner may choose to take action, following my comments on food, ambience or staff; that is their decision. If I like the food, the ambience and the staff, I may dine there again. If I dislike the food, or the ambience or the staff then I may choose to not eat there again. The owner may -- or may not -- care.

Choice of good or bad staff... style of service offered by staff... are the responsibility of the restaurant owner.

If I am expected to bribe the waiter in order to get service -- please do not expect me to also pay the restaurant owner for the cost of staff.

Independent thinking & independent analysis of your problems by
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email nick leth at gmail dot com

Hawkins' Breasts Bulge with Photoshop !

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Last week Paul Murray, in a fit of altruistic sarcasm, denied that The West uses the front page for teasers and advertising. Today (Wed 14 Oct 09) the front cover contains:

  • one serious story
  • one large photo and two sentences as a teaser -- sorry, lead in -- to a "Report, P3".
  • weather overview ("Details, P69")
  • small ad for an "8-page liftout inside"
  • very small ad for newspaper home delivery
  • another teaser headline
  • a larger ad "for our new liftout"...
... and it's that final ad which leads into the headline for this blog. After all, it's not just The West which can misuse headlines to grab your attention :-)

Have a look at the photo -- Jennifer Hawkins in a bikini top, for those who don't have the newspaper. The ad is for an "exclusive photo shoot" in the new style liftout.

Then turn to the style liftout. It has the same photo on the cover. Or does it?!

The front page "teaser" photo shows a distinct bulge to Jennifer's left breast. There is a shadow, to emphasise the size and shape. There is -- thanks to the strong shadow -- a hint of overhang... This is clearly a breast which is large enough to jut and hang....

None of which is visible on "the same" photo on the cover of the style liftout.

A tiny touch of extra shadow is all it takes. I use the words, "breasts bulge" in an attempt to catch your attention. The West uses a visual version of the same thing, to catch your attention. It works for The West.

I hope that it works for me...

Independent thinking & independent analysis of your problems by
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